Our Approach
It's private
All sessions are a private and safe conversation that is between you, and your psychologist. Nobody else will be there and the things you talk about are kept confidential.
There is a strict code of ethics around the privacy of what is discussed in sessions. Your psychologist can talk to you further about this so you can feel confident in opening up.
Whole person
Multiple factors can contribute to mental health issues. These factors may involve family or relationship issues, physical health issues, lifestyle choices, work-related challenges, and environmental factors.
We treat the whole person, by thoroughly examining these contributing factors, to achieve improved mental health outcomes.
You are in control
You are in control of what you talk about with your psychologist. You will not be forced to talk about anything you don't feel comfortable talking about.
Don't know where to start? That's fine, we know how to get the conversation flowing for you.
Tailored journey
We match you to the right psychologist for you
Our friendly client services team will talk to you about your needs and match you to the right psychologist for you. Don't worry, you won't need to discuss anything private during this step. We can also arrange a schedule for your appointments that fits into your busy life, and helps you to keep your treatment times discreet if that's what you need.
Get ready for positive change
Before your first session, it may help you to prepare a little. It's not essential to do this but you may want to think about some things you would like to talk about and questions you'd like to ask.
Your first session
Your first session is when both you, and your psychologist will get to know each other. Your psychologist will talk to you about your needs and put together a plan of care for your journey.
We track your progress
Our psychologists work with your GP and allied health professionals to build a plan of care that is tailored to you, your progress will be tracked as we help you to achieve your goals.
By your side for as long as you need
You might only need a few sessions, or you may need ongoing support. We can help you to recognise what you need and we will be there with you every step of the way.
Your choice
In-person
You can meet your psychologist in-person for your sessions at our rooms in Albert Park.
Telehealth
Telehealth is a private and effective way to meet with your psychologist, and it's easy to do. Telehealth sessions are secure and can be conducted via video or phone.